Guide

No Water at the Tap: What to Check Before You Call

A few minutes of checking can tell you whether this is a breaker, a switch, or something that actually needs a contractor.

Water that stops outright on a private well usually comes down to a short list of causes, and a few minutes of checking can narrow it down before anyone needs to come out.

Check the power first

A tripped breaker or a pump that has lost power outright is the simplest cause and the easiest to rule out. Check the breaker feeding the well pump, and check for a control box near the pressure tank that may have its own reset or fuse.

Listen at the pressure tank

If you can hear the pump running continuously and never shutting off, that points toward a different fault than if the pump is silent and nothing is happening at all. Note which one it is — it is the first question anyone diagnosing the problem will ask.

Look for a stuck or tripped pressure switch

The pressure switch sits near the tank and has a small lever or reset button on some models. It is a common failure point, and a switch that has stuck open will leave the pump silent even though nothing else is wrong.

Rule out a frozen line

In winter, a line that runs shallow or through an unheated space can freeze before anything mechanical has failed. This is worth ruling out before assuming the well or pump is at fault, particularly after a hard cold snap.

When none of it explains it

If the pump is running constantly, if it is short-cycling on and off every few seconds, or if none of the above turns up an answer, that is the point to call rather than keep guessing — especially before anyone considers pulling the pump, which should always be the last step after the surface has been checked.

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Describe the symptom and we will get you matched with a well or pump contractor who can actually look at it.

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